Privacy Policy

Last updated: 2025-12-14

Who we are

Times Candles (“we”, “us”, “our”). Contact: info@timescandles.com.

Data we collect

Newsletter signup: email address (via Mailchimp).
Contact form: name, email, message (via Formspree).
Storefront: purchase and delivery details processed by Shopify when you buy.
Site usage: standard analytics and cookies as configured in your browser.

How we use your data

To send marketing emails when you subscribe (you can unsubscribe at any time).
To respond to enquiries sent via the contact form.
To process orders and deliver products (handled by Shopify).
To maintain and improve our site.

Lawful basis

Consent for marketing emails.
Legitimate interest to reply to enquiries.
Contract/legitimate interest to process and fulfil orders.

Sharing

Mailchimp for newsletter delivery.
Formspree for contact form handling.
Shopify for orders, payments, and fulfilment.

Retention

Marketing data until you unsubscribe or request deletion.
Order data retained as required for accounting and legal purposes.
Enquiry data retained as long as needed to handle your request.

Your rights

You may request access, correction, or deletion of your personal data, and object to or restrict certain processing. For marketing emails, use the unsubscribe link in any message or contact us at info@timescandles.com.

International transfers

Our providers (e.g., Mailchimp, Shopify, Formspree) may process data outside the UK/EU using appropriate safeguards such as Standard Contractual Clauses.

Security

We use reputable third-party providers and take reasonable steps to protect your data, but no method is 100% secure.

Updates

We may update this policy from time to time. Material changes will be posted here.